sws warranty
Hey There!

AT SWS WARNING LIGHTS INC., WE’RE PROUD OF THE PRODUCTS WE MAKE.

If you ever face an issue, don’t worry! We’ve got you covered with our easy-to-understand hassle-free warranty and service guide.

SWS WARRANTY PROMISE

sws warranty promise
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Your Trust, Our Responsibility:

Every product we make comes with a promise – if there’s a defect in the materials or how it’s made, we’re here to help hassle-free.

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Just the Facts:

This warranty is what it says. No hidden terms or extra promises.

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No Hidden Fees:

If your products are under warranty, we’ll take care of them!

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We’ve Got Your Back:

If something’s wrong because of us, our expert team will either fix your product or replace it. Remember to use the product properly, install it as directed, and avoid altering any identification details such as serial numbers.

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Install It Right:

For the best product experience and to maintain your warranty, please follow our recommended installation and usage guidelines.

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Easy Returns with Field Destroy:

Sometimes, sending back a faulty product can be a pain. So, for certain items, we’ve got a simpler option. If the product’s faulty and under warranty, we might just ask you to take a photo of it and then safely dispose of it. Make sure to check with us before you do anything.

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Product Repairs - Even Out of Warranty:

Got an older SWS product that’s seen better days? Give us a shout! We’ll check it out and if we can fix it, we’ll let you know the cost since it’s not under warranty anymore. 1.877.357.0222

BEFORE RETURNING, PLEASE CHECK FOR THE FOLLOWING.
PRODUCTS WITH THESE ISSUES WILL NOT QUALIFY FOR WARRANTY:

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INSPECT

Inspect all wiring connections for improper crimps, frayed connections, and loose wires.

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VERIFY

Verify functionality of fuses, bulbs, and strobe tubes; using non-SWS components or specified fuses voids the warranty.

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TEST

Test supply voltage directly at the product and ensure proper conductor sizing to prevent voltage drops.

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CHECK

Check input power supply for correct voltage and current draw.

HERE’S A QUICK CHECKLIST:

SENDING IN A PRODUCT FOR REPAIR?

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Call us or your local dealer to get a special RMA # for the return.

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Write that number on the box you’re sending

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Ship it to SWS Factory Repair Dept. 7695 Blackburn Pkwy. Niagara Falls, ON L2H OA6 Canada.

ONCE FIXED, WE’LL SEND IT BACK TO YOU.

Remember: If you follow these steps, you’re on the fast track to getting your product back in tip-top shape!

WARRANTY LENGTH

1 YEAR

Select Series
Tractor/Spreader
Barricade Lights
Controllers and Switches
Accessories, Mounting Solutions, and Cables

2 YEARS

Back-Up Alarms
Flood, Spotlights, and Scene Lighting
Interior Work Lighting
Full Sized Lightbars

3 YEARS

Perimeter
Snowplow Warning Sticks, Minibars, & Beacons

5 YEARS

Fleet Series

10 YEARS

Fleet Plus Series

IF YOU HAVE QUESTIONS, JUST CALL! WE'RE COMMITTED TO WORLD-CLASS SERVICE.

WE’RE ALWAYS HERE TO HELP

1969
FOUNDING YEAR
2000
HAPPY COSTUMERS
190
COMPANY WORK WITH US
2
OFFICES
21
TEAM MEMBERS
750
PROJECTS COMPLETED